Houston police are investigating an incident involving an Amazon driver who alleged she was called a thief and attacked by residents of a luxury apartment building.
JaMaiya Miller, a 25-year-old black Amazon delivery driver admits she may want to rethink her job after two white women at the Belle Mead at River Oaks apartment complex harassed and assaulted her, according to KHOU.
As she tried to drop off a package on December 16, Miller said she was buzzed in by a resident who then told her she was not supposed to be there. Another resident on the same floor then also allegedly approached Miller, and the two physically confronted the delivery driver. Disturbing video posted on TikTok showed what purportedly was the ugly incident unfolding as one woman can be heard saying, “We’ve had thieves here and you’re a thief.”
“This lady spewed racist tropes, like that I was a thief, and hit me several times. She even threw me up against a residents door, and eventually ripped the package I’m attempting to delivery out of my hand, all unprompted,” the TikTok account explained.
“She even yells ‘she’s hitting me!’ in the video as you can literally see her hitting ME. At this same time, you can also see her fake defend herself as I again, do not lay a single finger on her. I hate that I did not get clearer video, but I was literally having to defend myself,” she wrote, adding that a police report was filed and she is pressing charges.
“I attempt to exit the elevator on the 2nd floor, and she tells me I have to go to the concierge even though my delivery instructions say customers door,” Miller recounted.
“This resident who let me in the elevator, then starts freaking out, and runs and tells another lady that I am not listening to her about going to the concierge. The lady she told is who ends up harassing and assaulting me,” she continued, adding that they were “older white women” whom she assumed were “rich based on the neighborhood and fancy apartment building.”
“I absolutely believe their vitriol towards me was racially motivated,” she wrote.
“She was hitting me with her phone, making all sorts of claims, and she was also literally preventing me from going anywhere,” Miller told KHOU.
“It was the scariest thing because I didn’t know how it was going to end,” Miller said. “It just looked like such a wild scene with me, the black woman, with these two rich white ladies. So honestly, that was the most terrifying part, is the lengths at which they were willing to go physically assaulting me.”
She called 911 after a doorman came up to help de-escalate the situation.
In a statement, Belle Meade at River Oaks said that ” actions of third parties do not, in any way, reflect the values ” of the property and that their policy is that all deliveries go to the concierge desk.
“To the best of our understanding, a resident mistakenly allowed the Amazon delivery driver onto a restricted-access elevator and a resident hallway within the building, where the event took place,” the building statement added. “At this time, we are exploring all options and fully cooperating with the Houston Police Department.”
Amazon responded in a statement, saying the company found the incident “concerning.”
“We’re supporting the delivery partner and working with law enforcement as they investigate. We proactively communicate to drivers who deliver for Amazon that they are never required to make a delivery if they feel unsafe,” the company said.
Miller told KHOU she was glad she handled the situation the way she did and did not strike back at the elderly residents, later posting an update.
Update from the Amazon driver pic.twitter.com/P2kZVZsPtq
— Kay Darden (@mzohsoclassy) December 27, 2023
But on the TikTok post, there was no doubt about her view on any racial implications, though it is not clear that the women’s reactions were racially motivated.
“I have never experienced such racist, Karen, behavior. It was so off the wall, but also completely on brand with how white women have historically weaponized their privilege,” she wrote. “The best example of this in the video is when she claims I am hitting her, while literally hitting me. And it’s wild how I still felt like if I defended myself in that moment and hit her back, that I would face harsh consequences.”
The reactions on social media were mixed:
The older lady / “Karen” “attacked” the “Amazon driver”, because of the assumption that she is a thief.
Did the “Amazon driver” have a job card with which she can show that she works for Amazon as a delivery driver?
From where the video starts, I am with the old Lady on this.
— StefanTrebinjac (@StefanThePoet) December 27, 2023
What if the so-called Amazon driver was actually a thief pretending to be an Amazon driver?
— Occam’s (@discalced53) December 28, 2023
Elder Karen should be charged. Additionally, any apartment building where a driver is attacked should be put on a no-deliver list, and tenants will have to make other arrangements for delivery until things are cleaned up.
— Dark Cover (@cover_dark) December 27, 2023
AMAZON has a responsibility to its employees to identify themselves to the public at https://t.co/ma1FLBOC2w in Florida that employee would be shot with our stand your ground laws.Deliveries to the foyer and anywhere else is trespassing.
Im sure food is delivered,same rules
— ThatGuyInFlorida (@ThatGuyInFLA) December 27, 2023
The amazon driver showed exceptional restraint and would have been justified with using any force necessary to defend themselves and older woman needs to face consequences for her actions.
— Mark Meddings (@MeddingsMark1) December 27, 2023
Kudos to the young lady for responding the way she did. You do the work that many of us won’t/can’t do. I love my Amazon drivers! However, I also would’ve lost my job that day.
— B. Johnson (@_B1GB) December 27, 2023
Writers and editors can be contacted at [email protected] with feedback, tips, or corrections.
Originally from New York, Powers graduated from New York University and eventually made her way to sunny South Florida. Powers also contributes to BizPac Review.
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