Artificial intelligence may be having a surprising impact on corporations when it comes to remote vs. in-office paradigms.
(Video Credit: Fox Business)
Thanks to its exponential growth, the use of AI technologies can be found cropping up in businesses across all sectors — especially in customer service. While one might expect the shifting landscape of automation would drive corporations away from the overhead of office space and in-person employment, an executive with the commercial real estate advisory firm Newmark insists the opposite is true.
“What the numbers are showing us is that what Jamie Dimon says is correct, is that tenants are looking to grow and have their employees back in the office,” said Newmark’s president of leasing, Liz Hart, during an appearance on Fox Business’ “Varney & Co.” while touting a return-to-office revival.
Referencing opinions of the late Steve Jobs, Dimon, CEO of JPMorgan Chase, recently argued in favor of an in-person apprentice system as employees don’t learn well “in a basement on Zoom.”
Building off that, as she reported that some 60% of tech tenants are targeting growth in office space, Hart expressed, “… in the age of artificial intelligence, people are looking to solve bigger and different problems. That’s much easier to do … when you’re in person.”
“Most of us don’t react to mandates like that past the age of five. We have to start with purpose and with trust … so hopefully it’s not just a mandate to get a badge swipe, it’s a mandate to solve a larger problem,” she added while suggesting that, though rosters weren’t necessarily increasing for some companies, AI was being utilized for increased productivity.
Equally surprising, Hart noted that cities where businesses had fled, like San Francisco, California, and New York City, were gaining interest and companies a mere two- or three-years-old were seeking spaces upwards of 100,000 square feet.
The real estate advisor made specific reference to the software company ServiceNow, which invested in roughly 200,000 square feet of space in West Palm Beach, Florida, for an innovation hub and AI Institute for hundreds of employees.
“There are companies that are making bold moves in cities one might not expect because they’re able to re-skill those workers in those areas and have them retrained in artificial intelligence — and I think that’s quite encouraging for different talent pools across the entirety of the country,” said Hart.
Meanwhile, not all companies are seeing a benefit from AI, as the MIT study “State of AI in Business 2025” found that 95% of endeavors utilizing generative AI tools failed as they earned zero return on their investment.
“Just 5% of integrated AI pilots are extracting millions in value, while the vast majority remain stuck with no measurable P&L impact,” the study outlined. “This divide does not seem to be driven by model quality or regulation, but seems to be determined by approach.”
The study concluded that success came with systems that “can learn, remember, and act autonomously without defined parameters.”
Native of Brooklyn, NY, Kevin Haggerty is a graduate of Hunter College where he studied Cultural Anthropology and Geography. An avid reader and truth seeker, he currently resides in Texas with his wife and their dog and, when he isn't researching current events and their impacts, you'll find him spending time with friends and family or working on his next novel.
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