News/Commentary

Latest everyday item to be locked up at Walmart a depressing sign for the future, shoppers fear

November 17, 2023 | | Print Article

Walmart is locking up more and more items including jeans to stop thieves from robbing them blind, while frustrated customers are forced to wait forever to make purchases.

It appears that most retailers are now moving more solidly toward online purchasing with delivery or pick-up. The cost of maintaining a brick-and-mortar business has gotten out of hand along with crime forcing a change in how things are sold.

“Walmart Locks Up Their Jeans. I guess too many were just walking off. Pretty soon you won’t be able to go into the stores. Pick up or delivery only. Which is probably what they want. Brick and mortar stores are expensive. A pure online model is probably the future we are moving towards,” Wall Street Silver posted on X.

The big box retailer has actually been locking up pants in certain locations since at least last year.

Walmart is now locking up items in the grocery section as well as merchandise that sells for under $10 according to y!life.

The Daily Dot reported that one shopper commented, “They better have someone follow me around to unlock stuff or I’m just going to leave.”

The tactic of just going somewhere may not work anymore. Many retailers have started putting items behind plastic or glass to stop shoplifters. Shoppers don’t like the move and find it not only inconvenient but massively frustrating.

“One Walmart customer said that increased security required her to perform three separate transactions during one shopping trip. Another claimed they needed a $4 battery that was locked in a case; they ended up waiting for 10 minutes for someone to assist them before they eventually decided to simply leave the store,” the Daily Dot reported.

“This is pretty friggin’ sad that everything in Walmart is locked up,” another shopper named Becca (@oh_hey_itzme) remarked in a video. “I mean, really guys? Really? I have to wait for someone to come… and get me dishwashing liquid?”

“We have been waiting, and of course Walmart don’t ever f*cking come,” she remarked. “This is ridiculous!”

Many commented that they had negative experiences at Walmart as well because they were locking up their merchandise.

“This happened to me in a small city in SK Canada,” one person said. “My daughter was having an allergic reaction and needed meds. everything locked and no staff. Scary!”

“Everything is locked up and they are understaffed so waiting forever to get 1 item,” another person wrote.

The strict security measures are driving customers away.

“TikTok user Talya, who goes by the username @partywithtal, posted a video on Jan. 6 about her recent experience at one of the retailer’s locations. ‘Y’all so I’m at Walmart because I get my mascara from here right. And they got the locks on the mascara—these are like no more than $10,’ she said, showing price tags that read $8.98,” she said in another viral TikTok video according to y!life.

“The shopper said after asking a worker to unlock the mascara, the employee then placed it in a locked box before giving it to her. ‘Why’d she give me the mascara in this box? Don’t nobody want to steal this mascara,’ Talya said, captioning her video with the statement ‘They outta line,'” the outlet added.

Many others are incensed over the security delays as well.

And the long wait times for even minor items are not helping Walmart’s bottom line.

“Shoppers are being forced to wait as long as 40 minutes to buy basic essentials like baby formula and body wash as major retailers lock up products to counter skyrocketing rates of theft,” the Daily Mail noted.

“However, at a Walmart in New Jersey – where the team requested help three times for baby formula – a manager was forced to apologize after a 15-minute delay,” the news outlet reported. “This was followed by a 24-minute wait for an electric toothbrush, bringing the total to 40 minutes just to purchase three items.”

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